How to deal with conflict in an agile team?

Full Name(s): 
Theo Bohnen, Terence Kruger
Theo: Theo has been programming professionally for 7 years and has loved it for many more. He is extremely passionate about programming and all things related to software development. He loves helping others become better programmers & problem solvers. Terence: Like you, developer coach and co-founder of the developer user group, Terence has been working in both agile and not-so agile teams over the past 13 years. With the word agile meaning so many different things Terence strives to bring an attention to the principles and allow teams and individuals to reach beyond their own expectations. Terence appreciates, and shares with listeners, that bringing change to their teams is a moment-to-moment choice and not about positions or titles.
Abstract: 
We do not believe that conflict in an agile team is a bad thing. On the contrary a complacent team that is lacking energy, either positive or negative can be more destructive to an agile team. How do we take that energy and make it work for the team? How do we create energy if there is none? In this talk we explore the idea of having "strong opinions that are weakly held". We'll look at models like CDE (Containers, Differences and Exchanges) and the feedback/differences matrix to see the different ways that a team interacts. You may be the person that says: "I'm not a conflicting type personality, how do I contribute?" or "It seems like I’m always arguing with somebody, how do we get past it?" This talk will help you understand what we as individuals can do within our teams to keep improving through conflict in a healthy manner. We will share some of the models that helped us as well as some of our experiences from within an agile team from a team members point of view and from outside a team from a coaches point of view.
Learning outcomes: 
This talk will help you understand what we as individuals can do within our teams to keep improving through conflict in a healthy manner.
Audience Level: 
Advancing
Pre-requisite knowledge: 
Being in a team that needs to communicate.
Session Type: 
Talk
Theme: 
People
Keywords: 
Conflict
Communication
Strong Opinions
Individuals
Teams